- Provides customer service;
- Demonstrates the use of emergency equipment;
- Serves food and beverages;
- Answers customer or public inquiries;
- Greets customers, guests, visitors, or passengers;
- Announces information to patrons, passengers or others;
- Verifies tickets or passes; and
- Provides personal service to passengers.
A high school diploma or its equivalent is the minimum educational requirement. However, airlines increasingly prefer applicants with a college degree. Applicants who attend schools or colleges that offer Flight Attendant training may have an advantage over other applicants. Highly desirable areas of concentration include people-oriented disciplines, such as communications, psychology, nursing, travel and tourism, hospitality, and education.
Flight Attendants for international airlines generally must speak a foreign language fluently. For their international flights, some of the major airlines prefer candidates who can speak two major foreign languages, degree in business administration with a concentration in accounting.
- Must be poised, tactful, and resourceful ;
- Ability to speak clearly and interact comfortably with strangers and remain calm under pressure;
- People and service oriented;
- Practical knowledge in first aide and handling of emergency equipments; and
- Must be courteous and hospitable.
- Must be presentable and with pleasing personality;
- Should at least meet the minimum height requirement; requirement (5 feet and 5 inches) to reach overhead bins;
- Must be excellent in health; and
- Posses a clear vision.
In the Philippines, a Flight Attendant’s entry level salary ranges from P18,000 to P26,000 per month and may even go up to P36,000 to P54,000 per month for those highly-trained and experienced. Overseas such as in the U.S. and Canada, the average annual salary for a Flight Attendant is $43,350 or $3,612 per month.
Some Flight Attendants become Supervisors, moving from Senior or Lead Flight Attendant, to Check Flight Attendant, to Flight Attendant Supervisor, then on to Base Manager, and finally to Manager or Vice President of in-flight operations. They may take on additional duties, such as recruiting, instructing, or developing in flight products. Their experience also may qualify them for numerous airline-related jobs involving transactions with the public, such as Reservation Ticket Agent or Public Relations Specialist. Flight Attendants who do not want to travel often for various reasons may move to a position as an Administrative Assistant. With additional education, some Flight Attendants may decide to transfer to other areas of the airline for which they work, such as risk management or human resources.
Despite growing demand for Flight Attendants, competition is expected to be keen because this job usually attracts more applicants than there are jobs, with only the most qualified eventually being hired. College graduates who have experience dealing with the public should have the best chance of being hired. Job opportunities may be better with the faster growing regional and commuter, low-cost, and charter airlines. There also are job opportunities for professionally trained Flight Attendants to work for companies operating private aircraft for their executives.
Flight Attendants may be employed in the following industries: Hotels and Restaurants; Transport, Storage and Communication; and Real Estate, Renting and Business Activities.
There is no specific educational requirement to be a Flight Attendant. However, employers often prefer applicants with a bachelor’s degree . A fouryear course would normally range from P30,000 to P55,000 per semester in private universities and about P3,500 to P10,000 in public institutions.